About our Company

CU Live installs and operates state of the art remote off-site CCTV monitoring solutions that protect people and property, reduces crime, and improves your risk profile. Our operations centres are manned by well trained staff dedicated to the pro-active prevention of loss at your premises.

We are fully accredited by ICASA for the wireless remote surveillance service we provide, and operate wireless WAN's in Gauteng, Western Cape and KwaZulu Natal. You can rest assured that copper theft will not prevent us from ensuring your security.

The systems we install are integrated alarm, access control and monitoring solutions that are designed based on an appreciation of your needs. Feel free to browse our web site and read about our succes stories with large corporate clients.

Our experience and reputation remain untarnished, and you are welcome to query our references or peruse case studies. Should you require further information, please give us a call. We would be honored to be of service to you.

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Our satisfied clients are testimony to our work ethic and the advantage it gives your organisation.

If you are not familiar with our company and your first contact with us is online:
We would be pleased to hear from you! Please let us know what your needs and questions are, we will be more than happy to assist!

Overview

CU Live was established in November 2007 to provide professional, innovative and cost-effective off site monitoring solutions to our clients.  Fundamental to the success of CU Live is that we have established the ability to correctly translate information captured on the monitoring systems to our clients.

CU Live’s most valued assets are our intellectual capital and human resources.  We have employed individuals who have both retail experience and who have the necessary expertise to conduct risk management within the retail environment.  Our CCTV operators in the camera monitoring centre are fully trained and experienced surveillance operators.

Compared to other role-players in the off site monitoring arena, CU Live has a considerable technological advantage, in that the use of terrestrial cabling systems is obviated.

Vision & Mission

  • Our people are our most important asset
  • We achieve through extraordinary performance
  • Deliver Value to our customers and shareholders through innovation and Growth
  • Provide First Class Solutions and Service.
  • Exceed customer expectations
  • Grow and Empower Staff through Education and Training
  • Build a Sustainable Business.

Expertise

We understand both the disease and its symptoms. The major emphasis of our business focuses on shrinkages experienced in the private and corporate retail environment. Theft often occurs when an individual experiences pressure to commit theft and weak controls (or oversight) provide an opportunity to commit theft.

The managing director of CU Live has been actively involved in Law Enforcement and investigation for many years, having previously served in the South African Police Service for more than 15 years. Whilst in the SAPS the member formed part of various investigation units, such as the Commercial Crime and Organized Crime Units. After leaving the SAPS the director became an expert in the prevention of losses within the retail environment and has been doing this since 2006. He has intimate knowledge of criminal investigations and the modus operandi of perpetrators. This provides CU Live with essential experience, which is used to the full benefit of our clients during assignments.

Personnel

We currently have 28 full-time employees. Through high-level partnerships, CU Live provides its clients with optimised solutions designed to address the client’s unique business requirements.

When necessary, we employ the services of polygraph experts, voice stress analysis and or handwriting analysis to assist with investigations.

CU Live provides our clients with a competitive advantage since we can offer our clients:

  • A professional service;
  • Affordable rates;
  • Best quality and consistency in our service;
  • We ensure a minimal staff turnover, which in turn contributes to our reliability and accountability.

Company Structure

Off-On Site Monitoring

Off-On Site Monitoring

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CCTV

CCTV

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SmokeCloak

SmokeCloak

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Electric Fencing

Electric Fencing

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Alarm Services

Alarm Services

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Wireless Networks

Wireless Networks

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Access Control Systems

Access Control Systems

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We Love What We Do

We take pride in our ability to provide clients with world-class service offerings in all aspects of offsite monitoring – not only how to reactively respond to a perceived threat, but also how to proactively prevent such threats from occurring.

Our services offering include:

  • Cameras
  • Fixed Cameras, Fixed Dome Cameras, PTZ Cameras, IP encoders
  • Monitoring
  • Network Video Recorders Solutions, Offsite Recording, Control room Software solutions, Networking Storage Solutions for recording of IP Video, Remote Monitoring via Wireless Network, Record Video Content
  • Analytical Solutions, Facial and number plate Recognition Software
  • Transmission Solutions
  • Wi-Fi Equipment, Wired LAN and Fiber Optic, Radio Links.
  • Access Control
  • Biometric Finger Print Systems, Card and Proximity Systems with full integration into software Management Solution.
  • Fire Detection - Fire Detectors with Integration into Management Solutions
  • Alarm Monitoring – Leading Alarm Products.
  • Vehicle Tracking Solutions
  • Other Services
  • Certified Advance Computer Network Designing, Solution Planning, Design, Implementation Skills and Dedicated Project Management.

Our Services

How can we help you today?

  • Wireless Network

    C U Live has been providing end-to-end connectivity solutions and related services across South Africa. C U Live is now able to provide specific infrastructure facilities to customers, having received an Individual Electronic Communications Network Service (IECNS) license from the Independent Communications Authority of South Africa (ICASA), in 2009.

    The innovative solutions and services offered by C U Live are underpinned by the company’s founding principles; developing a robust infrastructure that enables corporates and other organisations to communicate, which is then brought to life and implemented by the passionate people who work at the company.

    C U Live prides itself on its market leading position across multiple vertical market segments through the company’s current product mix of Access, Security, Offsite video surveillance Virtual Private Network (VPN) Wireless Broadband and Application Services solutions.

    At C U Live we believe that deploying wireless technology in your enterprise can literally revolutionize the way you do business. Case studies abound showing both implementation cost savings and productivity gains that can truly unlock your workforce's potential and translate to bottom-line results.

  • Wireless LAN Benefits

    • Easy deployment
    • Installation in Difficult-to-Wire Areas
    • Time savings
    • Flexibility
    • Redundancy
    • Lower maintenance
    • Mobility Increased
    • Reliability
    • Productivity gains
    • Super-fast transfer for higher-end applications
    • Real time applications
    • Long-Term Cost Savings

      Installing a wireless network provides immediate benefits all by itself, as employees can drastically improve their productivity with anytime, anywhere access to corporate resources and customers are attracted to wireless connectivity, such as in the hospitality industry.

      But the radical benefits of WiFi technologies occur when robust wireless networks converge with the latest wireless applications. The wireless application marketplace is beginning to explode, creating massive opportunities for businesses to perform at much higher levels. With its secure wireless network expertise and information technology capabilities, C U Live is harnessing a host of innovative wireless applications.

  • Wireless Off Site Control and Monitoring

    Camera Room Operators are highly trained personnel that operate the CCTV Systems. The operators collect crucial information as an objective outsider, not only about irregularities committed by customers and staff, but also administrative errors or neglect of company policy by staff members, which could in turn contribute to company losses.

    Surveillance is performed using the methodology of pure surveillance, based on the assessment of video material analysed for suspicious or surreptitious activity, using defined psychological profiling.

    Problems encountered are addressed immediately and the operators work closely with management of the stores by way of voice over IP phones. Incidents are immediately cut to CD to ensure speedy actions.

    With the installation of a networked surveillance system, you can remotely monitor the safety of people and property, anywhere, anytime.

    Some advantages of these systems include:

    • Multiple authorized parties can simultaneously view real-time footage anytime, anywhere from the same camera through web browsers.

    • Network access allows for deployment of wireless cameras, eliminating the cost and distance limitations of expensive land lines.

    With larger surveillance systems, problems arise when you have more than one site that needs to be monitored simultaneously. The biggest issue with multiple surveillance sites is having multiple control rooms, but off-site monitoring solves this issue perfectly.

  • Retail Monitoring

    New look at retail surveillance

    What if you could implement a modern, state-of-the-art surveillance system that enables you to:

    • Improve the profitability of your retail outlet
    • Significantly reduce shrinkage
    • Improve staff security
    • And at the same time provide even better service for your customers?

    New technology – new possibilities

    Whether you run a single shop or a whole chain of malls, network video makes a noticeable improvement in your bottom line. The introduction of network video has revolutionized the way retail professionals work with loss prevention, store optimization, fraud detection, security and customer service. Overall, network video provides a whole new set of tools to reach operational excellence.

    Several advantages

    Implementation of network video in retail environments has proven successful in many ways. Highlights include:

    • Revenue increase. Network video helps to improve staff planning, store layout and in-store advertising. It is also a highly efficient loss prevention tool.
    • Fast ROI. Reduced loss, less time spent on investigating suspect incidents, decrease in liability claims, enhanced marketing and optimized staffing all result in a compelling ROI.
    • Seamless integration. Network video solutions run on standard Ethernet networks and are compatible with your existing infrastructure. They easily integrate with e.g. POS and EAS systems, providing efficient ways to investigate suspect incidents and analyze business performance.
  • Alarm Monitoring

    A range of products is available and the alarm system can be adapted to the needs of each client in order to ensure confidence with every client.  The IP cameras that we have installed have inside motion detection capability; hence, when the infrared microwave detectors senses movement, the camera will activate an alarm in the monitoring room.  The operator can identify then whether it is a faulty alarm response and notify management accordingly; or, the operator can inform the armed response company and the South African Police Service with all available information pertaining to the whereabouts of the perpetrator.